Senior Infrastructure Engineer

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

About the role

Works closely with and have impact on: All Global Functions

Reports to: Global Cloud Lead

Function: Global IT

Work Location/Site: Singapore / Global Headquarters

Role Overview

The IT Senior Infra Engineer is part of the Global Infrastructure and Operations Teams to ensure the stability, security, and efficiency of IT infrastructure services globally. The role is responsible for overseeing and managing the organization's on-premises IT infrastructure, including domain controllers, Office 365, Virtualization, storage & backup and cloud support. This role requires a proactive individual with strong technical skills and project management.

Duties and Responsibilities

Windows Server Administration:

• Install, configure, and maintain Windows Server environments.
• Manage server roles and features such as AD, DNS, DHCP, and file services.
• Implement and enforce Group Policies.
• Perform regular system updates, patches, and backups.
• Monitor server performance and troubleshoot issues.

Office 365 Administration:

• Administer and support Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Manage user accounts, licenses, and mailboxes.
• Ensure data security and compliance within the Office 365 environment.

VMware Administration:

• Manage and maintain VMware vSphere environments.
• Perform regular backups, updates, and patch management.
• Troubleshoot and resolve virtualization issues.

Storage and backup

• Implement, maintain and troubleshoot enterprise storage solutions, including SAN, NAS, and DAS.
• Implement and maintain data replication and disaster recovery solutions.
• Monitor storage performance and capacity, and optimize as necessary.
• Troubleshoot and resolve storage and backup-related issues.
• Ensure compliance with data retention policies and regulations.

Azure cloud management

• Monitor and maintain Azure infrastructure ensuring optimal performance and security.
• Perform daily health check on Azure resources.
• Ensure proper documentation of Azure configurations and procedures.

Project Management:

• Manage IT infrastructure projects from planning to execution.
• Deliver project scope, and deliverables as per agreed schedule.
• Proactively coordinate and communicate with stakeholders and team members.

Documentation and Reporting:

• Maintain comprehensive documentation of IT infrastructure and processes.
• Prepare regular reports on IT infrastructure availability, performance and project status.

Requirements

Experience and Skillsets

• 5+ years hand-on of experience in IT infrastructure management.
• Professional certifications e.g. VCP, ITIL, Microsoft Certified such as Window Server Administration, Azure Administrator Associate are highly desirable.
• Strong technical expertise in Domain Controller, Office 365, VMware, Netapp storage, Veeam backup.
• Experience in Linux environment is a plus.
• Ability to express thoughts and complex IT solution clearly and in a simplified manner.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Academic Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or related field.

Travel requirements 

• Occasional, 5 – 10%

By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes. For more information about the processing of your personal data, please refer to our Privacy Policy, which can be found here.

We regret to inform you that only shortlisted applicants will be notified. Thank you for your kind understanding.