Commercial Assistant - France or Germany

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

About the role

Works closely with and have impact on: Commercial and marketing team as well as Finance, Comex and global supply chain 

Reports to: Country Manager France

Function: Commercial

Work Location/Site: France (remote) or Germany (hybrid)

Role Overview

In this new and exiting positions, the commercial assistant will work closely with the Marketing Manager, supporting on event management and other marketing activities as well as provide substantial support to the Country Manager France with event management, logistics, and analytics. The position offers vast growth opportunities in various directions and requires a growth mindset as well as analytical, organizational interpersonal, and technical skills.

Duties and Responsibilities

• Provide the administrative support necessary to monitor marketing activities and the subsidiary manager
• Under the responsibility of the Marketing Director, contribute to the development of marketing budget monitoring processes (Ringi, budget monitoring in Excel, monitoring of events such as congresses), interaction with the finance Controller and Compliance department
• Data extraction for monthly analytic reports to be provided to Key Accounts
• Contribute to the development of training monitoring processes
• Ensure the implementation of processes for monitoring consignment stocks and reporting to finance and CS in Frankfurt
• Coordinate the implementation in France and training of new customer management systems such as ERP and CRM. Role of “super user” in France and referent for those new systems / interface with Frankfurt team

Requirements

Experience

• Teamwork, collaboration
• Project management, process thinking, Windows IT tools
• Outward mindset,
• Solution orientation
• Customer centricity
• Minimum 3 years in coordination, logistics and administrative functions
• Experience with ERP/CRM systems
• Customer relationship experience.

Skills/Accreditations

• Fluent French and excellent language skills in English; German is a plus, but not necessary
• Excellent communication and collaboration skills with internal and external partners.
• Excellent understanding of processes and procedures
• In-depth knowledge of the functioning of current ERP / CRM systems such as Navision and PBI
• Work with great attention to detail.
• Must be able to complete and submit documents in both languages (English and French).

Academic Qualifications

• Business School or equivalent BAC +3
• Experience with ERP systems.
• Remote working experience
• Open-minded and strong listening skills. 
• Solutions developer.
• Mastery of IT tools
• Solutions provider

Travel requirements

• Up to 15%