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Data Privacy Policy

Purposes and Legal Grounds for Processing Data – When Visiting Our Website in General

Should you use our Website purely for informational purposes, not register yourself, or convey information to us in some other way (e.g. by e-mail), we will only collect the data that your browser transfers to our server (“server log files”). This data is processed in accordance with GDPR art. 6(1)(f) on the basis of our legitimate interest in improving the stability and functionality of our Website. This data is not used in any other way and in no way shared with third parties. However, we do reserve the right to analyze log files at a later date if there are reasons to suspect unlawful usage.

Purposes and Legal Grounds for Processing Data – Contact Form

When you contact us (e.g. using our contact form or by e-mail), we collect personal data. This data is stored and used exclusively for the purposes of answering your inquiry and for the associated technological administration. Our legitimate interest in responding to your inquiry forms the legal grounds for processing this data, in accordance with GDPR art. 6(1) (f). If you contact us for the purpose of entering into a contract, there are additional legal grounds for processing provided in GDPR art. 6(1)(b). Your data will be erased once your inquiry has been conclusively resolved. This is the case if it can be assumed that the relevant matter has been completely resolved and if there are no statutory retention periods barring us from erasing the data.

Purposes and Legal Grounds for Processing Data – Market Research

When we contact you to participate in a survey (e.g. through an access panel or through a client data-base), we collect your personal data according to the survey in question based on your consent (Art. 6 para. 1 lit. a) GDPR). This data is used only for market research purposes as assessment of product quality and product ideas for improvement of our portfolio and/or our service. The collected information is treated confidentially. The statistics are evaluated anonymously – except in the case the surveys are from our consultants’ panel. This data is processed in accordance with GDPR; it is not used for other purpose or shared with third parties.

Purposes and Legal Grounds for Processing Data – Newsletter Function

Upon registering for our e-mail newsletter, we will regularly send you information about our company and our offers. The only information that is required for us to send the newsletter is your e-mail address. You may provide other data voluntarily so that we can address you by name. We use the double opt-in method to send out our newsletter. This means that we will only send you an e-mail newsletter if you have explicitly confirmed that you give your consent to us sending newsletters. We will then send you a confirmation e-mail asking you to confirm your desire to receive future newsletters by clicking on a corresponding a link. By clicking on the confirmation link, you grant us permission to use your personal data in accordance with GDPR art. 6(1) (a). When you register for our newsletter, we save the IP address assigned by your Internet service provider (ISP) along with the date and time of registration so that we can trace any misuse of your e-mail address at a later point in time. The data that we collect when you register for the newsletter is used exclusively for promotional purposes in the form of our newsletter. You can unsubscribe from the newsletter at any time by using the link provided for this in every newsletter. When you unsubscribe, your e-mail address will be immediately deleted from our newsletter mailing list, provided that you have not given your explicit consent to us continuing to use your data or that we do not reserve the right to use the data beyond the given scope in a manner legally allowed and about which we inform you in this notice.

Recipients or Categories of Recipients

Your data is processed by web providers or forwarded to IT service providers.

Transfer to Non-EU/EEA Country

Your data will probably be processed outside the EU or transferred to non-EU/EEA countries: USA and Singapore.

Notice About Profiling and Scoring

Profiling and scoring does not take place.

Deletion Dates

The controller processes and stores the data subject’s personal data only for the period of time required to achieve the purpose for which it is stored or only if the controller is required to store data on account of legislation or regulations that are passed by European Union legislators and regulators, or other legislators, and the controller is subject to this legislation or these regulations.

Should there no longer be any reason to store the data or if a retention period prescribed by a European Union directive or regulation or by other relevant law expires, the personal data will be restricted from processing or deleted as a matter of routine and in accordance with statutory regulations.

Notice of Right to Object When Consent Is Selected as Legal Grounds

You have the right at any time to withdraw any consent given to the processing of your data. If you withdraw your consent, we will immediately delete the data concerned, provided there are no other legal grounds to support further processing. If you withdraw your consent, it will not affect the legality of the processing operations conducted until the time of the withdrawal.

Notice About Profiling and Scoring

Google Analytics, Piwik/Matomo

Rights of the Data Subject

You can request information about the personal data concerning you that we have stored by writing to the above address. Moreover, in certain situations you can request to have your data rectified or erased.You may additionally have the right to have the processing of your data restricted as well as the right to obtain the data you have provided in a structured, commonly used, and machine-readable format.In addition, you have the right to complain to a supervisory authority for data protection. The supervisory authority with jurisdiction over us is:

[Singapore]

Personal Data Protection Commission
10 Pasir Panjang Road, #03-01 Mapletree Business City Singapore 117438
Phone: +65 6377 3131
Fax: +65 6577 3888